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Data Protection

The Data Protection Act ensures that all organisations who handle your personal information, including the University of Cumbria, do so in accordance with a number of good practice principles. 

Our Data Protection Statement outlines what information we collect about students and how we use that data. You can download our Data Protection Staff Guide and guidance for parents, relatives and other third parties requesting information about students.

We also have a Data Sharing Agreement with the University of Cumbria Students' Union.

Requests for information

Under the Data Protection Act, you also have the right to request a copy of information which the university holds on you. 

There is a £10 charge for these kinds of requests and you must provide proof of your identity.

To make a request for the information we hold about you, please complete the Subject Access Request Form

Please return your completed form to us –

By Post – Data Protection Officer, Vice Chancellor’s Office, University of Cumbria, Bowerham Road, Lancaster LA1 3JD.

By email –Please email to foia@cumbria.ac.uk.

Please either include a cheque for £10 with your completed form or pay on-line at  http://store.cumbria.ac.uk/browse/extra_info.asp?compid=1&modid=1&prodid=372

Putting things right

If you have any concerns about the way the University of Cumbria has handled your personal information, please contact our Records Management Officer in the first instance.

If we are still unable to resolve the issue, the university has a comprehensive Data Protection Act Complaints Procedure which you should use if:

  • you believe the University of Cumbria has breached the Data Protection Act in the way it has handled your personal information or
  • you have made a request under the Data Protection Act but feel that your request has been dealt with unfairly.