Event Cancellation Policy
Cancellation by us
TEAN reserves the right to modify the programme of any event up to the day of the event. If unforeseen circumstances cause TEAN to cancel an event, we shall inform you as soon as possible and offer you a refund.
Cancellation by you
If you wish to cancel a booking please note the following cancellation conditions:
- 6 weeks or more prior to the event - 100% refund
- 4-6 weeks prior to the event - 50% refund
- 0-4 weeks prior to the event - no refund.
Exceptions: if you wish TEAN to consider exceptional circumstances, email us at TEAN@cumbria.ac.uk. Please note that if you have to cancel your place at one TEAN event, it is impossible for TEAN to transfer your registration to another TEAN event.
No Charge Events
All events are costly to set up, even those which are 'no charge'. If you book but find you are unable to attend, please let us know as soon as possible. We often hold waiting lists, and someone else could attend in your place.
This policy applies unless an event has a special cancellation policy. All cancellations must be made in writing via email to TEAN@cumbria.ac.uk for an event
By registering to attend an event, you have confirmed that you have read and understood our cancellation policy. You can download a copy of the policy by clicking the button below.
Cancellation Policy (PDF)