Information for existing employer partners

If you have cause to raise a complaint on an aspect of the apprenticeship, we would encourage you to seek to resolve this informally in the first instance via the Head of Apprenticeships & Employer Skills. If this does not resolve your concern and you would like to make a formal complaint, please follow the process outlined in our Employer Complaints Policy.

We are committed to providing an environment that is healthy, safe and considerate of the welfare of the young people and vulnerable adults who access its services and facilities. This also extends to our students who have chosen to study at the University as part of an apprenticeship programme.

Our Safeguarding and Prevent pages contain guidance on how to respond to safeguarding concerns, what to do if you receive a disclosure, what happens if you have an allegation made against you, and useful links to other University protocols. There is also useful information on definitions of abuse and signs of vulnerability.

Employers have a duty to comply with all current and future UK legislation and statutory responsibilities in relation to safeguarding.

There is a particular expectation that as an employer, you should take responsibility for an apprentice’s welfare in the workplace and to also seek appropriate advice when you feel an apprentice may be at risk in their personal lives.