Useful websites
Anxiety
No Panic National Helpline - Supports sufferers of panic attacks, phobias and other anxiety disorders, including tranquilliser withdrawal. Tel: 0808 808 0545 (Free phone), web: www.nopanic.org.uk
Royal College of Psychiatrists Anxiety Information
Bereavement and grief
Cruse Cumbria Bereavement Care - Cruse can help if someone has died, by sharing experiences of loss with others who are in the same position. The helpline is available for those who do not feel a group is for them. Tel: 0870 167 1677 - not a 24 hour service but a message can be left on the answer phone and calls will be returned. Web: www.crusebereavementcare.org.uk
Steps - Supporting young people who are experiencing bereavement, separation or loss.
Tel or text: 07951 709423 or email Steps Northwest.
Compassionate Friends: www.tcf.org.uk
Bullying
Bully online: www.bullyonline.org
Culture shock
UKCISA (UK Council for International Student Affairs). Various downloadable booklets providing information for international students, including culture shock and its consequences. www.ukcisa.org.uk
Depression
CALM (Campaign Against Living Miserably) - CALM is a helpline offering counselling, advice and information. The service is specifically aimed at young men, but calls will be accepted from anyone.
Tel: 0800 58 58 58 – 5.00pm to 3.00am, 7 days a week.
www.thecalmzone.net
Depression Alliance: www.depressionalliance.org
Mind: www.mind.org.uk
Royal College of Psychiatrists: www.rcpsych.ac.uk
Samaritans: www.samaritans.org.uk
NHS: www.nhsdirect.nhs.uk
Disability
Lancaster Disablement Information & Support Centre. Tel: 01524 34411, web: Direct.gov
Drugs
CADAS (Cumbria Alcohol and Drug Advisory Service) - offers one to one or group counselling for anyone with a drug, alcohol or gambling problem. Tel: 01228 544140 open 9.00am to 5.00pm – counselling by appointment.
Straightline – Young Peoples Drug and Alcohol Service. Supporting young people under 19 who are experiencing difficulties related to drug and alcohol use, offering an information service, counselling and consultation. Tel: 01228 640977 or 07736 923994.
Signpost - A free, confidential 24 hr help line for friends and family of young substance users. Tel: 0800 0838 449
National Drugs Helpline: www.talktofrank.com
Tel. 0800 77 66 00
North Cumbria Addictive Behaviour Service Tel: 01228 603020
Drug Scope Information: www.drugscope.org.uk
NHS: www.nhsdirect.nhs.uk
Eating problems
Beating Eating Disorders: www.b-eat.co.uk
Northern Initiative on Women and Eating: www.niwe.org.uk
Anorexia and Bulimia Care: www.anorexiabulimiacare.co.uk
Exam anxiety
Imperial College Health Centre: www.ic.ac.uk/healthcentre/exam.htm
Student UK: www.studentuk.com
Gambling
Gamcare: www.gamcare.org.uk
Healthcare providers
NHS Direct - Tel: 0845 46 47 – 24 hours a day, 7 days a week service. Website Address: www.nhsdirect.nhs.uk
Lancashire Care NHS Trust (Lancashire and Cumbria), a wide range of services, web: www.lancashirecare.nhs.uk/services.php
Cumbria Health On Call (Formerly Bay Call and Cue Doc) - Out of hours emergency GP co-operative for Lancaster and whole of Cumbria area. Contact your own GP and your call will be re-directed to Cumbria Health On Call. The doctor on call will deal with any mental health query routed during the out of hours period. If you don't have a GP, telephone 0845 0524999.
Carlisle Cue Dentist - Emergency dental treatment and registration with a local dentist. Tel: 01228 603900. Registration with a dentist – Option 1, Emergency treatment – Option 2.
Lancaster / Morecambe - Emergency dental treatment call North Lancashire NHS. Tel: 01253 306378.
Barrow Dental Access Centre - Tel: 01524 - 835234.
HIV/AIDS
Avert: www.avert.org
Terence Higgins Trust: www.tht.org.uk
Lancashire AIDS Line 0800 220 704. Weekdays 7am - 9pm
Aids Helpline: Tel: 0800 567 123
Insomnia
British Sleep Society: www.sleeping.org.uk
Royal College of Psychiatrists
Mental Health
BBC: www.bbc.co.uk/health/mental
American Drug Information: www.mentalhealth.com
Stuart Low Trust, Islington North London: www.slt.org.uk
Phobias
Triumph over Phobia: www.triumphoverphobia.com
Pregnancy and termination
Pregnancy Crisis Careline: www.careconfidential.com
Tel. 0800 028 2228
Rape and sexual abuse (for women)
Cumbria Domestic Violence Support - provides support, advice and help for women in Cumbria experiencing domestic violence. Can also provide information about housing, money, legal rights, etc. Tel: 07712 117986.
Women’s Aid - national organisation which works to end domestic violence against women and children, offering support and a place of safety to abused women and children. The helpline is open 24 hours a day. Tel: 08457 023 468
Cumbria Rape Crisis - A voluntary organisation offering support to all adults (aged 16+) who have been raped, sexually abused/assaulted at any time. Tel: 01900 829729 – not a 24 hour service but a message can be left on the answer phone and calls will be returned.
Rape & Sexual Abuse Support Centre: www.rasasc.org.uk/links.html
Rape Crisis Federation: www.rapecrisis.co.uk
Rape and sexual abuse (for men)
Male Survivors of Rape and Sexual Abuse: www.survivorsuk.org
Relationship difficulties
Relate: www.relate.org.uk
Self-harm
Self Injury Support - Supporting adults (aged 14+) who self-harm – offering individual and group counselling and support, information and advice. Tel: 01228 515500 – 9.00am to 5.00pm Mon-Fri, web: www.sis-cumbria.co.uk
Self Harm Alliance: www.selfharmalliance.org
Bristol Crisis Service for Women: www.users.zetnet.co.uk/bcsw
Sexuality
Pete Bancroft – LGB Development Worker, Connexions Cumbria - Supporting young people (aged 13–19) who are lesbian, gay or bisexual, or those who are questioning their sexuality. Mobile: 07743 266317
London Lesbian Gay Switchboard: www.llgs.org.uk
Stress
BBC Stress: www.bbc.co.uk/health/mental/emotional_stress
Suicidal thoughts
Samaritans www.samaritans.org.uk - for anyone going through personal crisis and at risk of suicide. Clients may also drop in to the centres at 119 Botchergate, Carlisle - between 11am and 9pm, or at 71 George Street, Whitehaven - please phone beforehand to check times. Telephone Service, 24 hours a day. Lancaster at 21 Sun Street - check website for times.
01229 825656 - Barrow
01228 544444 - Carlisle
01946 694266 - West Cumbria
01524 61666 or 01539 741444 - Lancaster
0845 790 9090 - National
Befrienders: www.befrienders.org
Royal College of Psychiatrists: www.rcpsych.ac.uk
Victim Support (Cumbria)
To relieve poverty, sickness and distress among people who are suffering as a result of any criminal offences.
Tel: 01228 562638.
Hours of operation: 9.00 am to 9.00 pm Monday - Friday 9.00am to 7.00pm Weekends 9.00am to 5.00pm
Bank Holidays.
Tel: 0845 30 30 900 – Victim Supportline – National.
Web: www.victimsupport.org.uk
Victim Support (Lancashire)
Tel: 01772 201 142, Fax: 01772 555 899, email:
centraldistrict@victimsupportlancashire.org.uk