Dr Angela Anthonisz, PhD

  • Principal Lecturer Tourism Management
  • Institute for Industrial Practice
  • Institute for Leadership and Sustainability
  • Social Science
Dr Angela Anthonisz, PhD

Qualifications and memberships

PhD - The Strategic Management of Human Capital in 5 Star Hotels in Dubai

MA International Hotel Management

PG Cert Teaching and Learning in Higher Education

BA (Hons) Tourism and European Politics

HND Finance and Business Administration

Publications

Journal Publications

Anthonisz, A. & Mason, G. (2019) Reinventing Tourism: The Dubai Phenomenon. Worldwide Tourism and Hospitality Themes. Special Edition WHATT-01-2019-0004

Brien, A. Anthonisz, A. & Suhartanto, D. (2019) Human Capital in the Dubai Hotel Industgry. A study of 4 and 5 star hotels and the HR challenges they face. Journal of Human Resources in Hospitality and Tourism. 18 (3), 2019

Anthonisz, A. (2014) Assessing the future of housekeeping operations in Dubai's 5 star hotel industry - Room for innovation? Worldwide Tourism and Hospitality Themes. Special Edition. June

Book Chapters

Anthonisz, A. & Swart, N. (Forthcoming) 'Events marketing in action'. In: Events Management, 3rd Edition. Claremont: JUTA

Anthonisz, A. & Heap, T. (2017) 'Sustainable Tourism in Dubai'. In: Climate Change and Coastal Tourism: Recognising problems, meeting expectations and managing solutions. CABI

Anthonisz, A. & Heap, T. (2017) 'Brand Expectation and Authentic Service Experiences in the Hotel Industry in Dubai'. In: Tourism in the Arab World, An Industry Perspective. Channel View Publications

Anthonisz, A.  Stockdale, I. (2017) 'The Spa Industry Today' In: International spa management: principles and practice. Goodfellow Publishing

Anthonisz, A.  Heap, T. & Baker, L. (2017) 'Guest Service and Guest Journey'. In: International spa management: principles and practice. Goodfellow Publishing

Anthonisz, A.  Heap, T. & Ramsbottom, O. (2017) 'Developing an Effective Human Resource Strategy'. In: International spa management: principles and practice. Godfellow Publishing

Anthonisz, A.  & Heap, T. (2017) 'Strategic Management in the spa industry'. In: International spa management: principles and practice. Godfellow Publishing

Carmouche, R. Shukla, N. & Anthonisz, A. (2008) 'Events marketing and communication strategy'. In: Events Management. Claremont:JUTA