Biography

Current responsibilities:

Professional Practice Lead for Nursing

Member of ENACT (Executive Nurse Accountable Care Team) University Hospitals of Morecambe Bay NHS Foundation Trust,

Trustee at Action against Medical Accidents (AvMA) – also member of the Quality and Outcomes Committee of AvMA that monitors and develops quality indicators to measure the impact of what we do for our beneficiaries. Additionally, a member of the beneficiary journey group that is focusing on strengthening the beneficiary journey within AvMA and contributing to the development of a ‘harmed patient’ pathway.

Member of the ‘Just Culture; working group across the sector – other members include representatives of the Patients Association, the GMC, NMC.

Member of Patient Safety Learning Advisory Panel at their Annual conference on ‘Patient Engagement for Patient Safety'

Background

Linda began her career by training as a nurse in the Royal Air Force in 1978. She went on to work in a variety of settings including theatres, hospice care and in the community as a specialist community public health nurse in school nursing. 

Whilst working with young people in schools Linda developed an interest in psychological support of young people who had been bereaved and undertook counselling skills training. 

She moved into nurse education in 2003 as a Practice Education Facilitator and then into a post at The Open University as a nurse academic in 2009. Whilst at the Open University Linda developed her expertise in Flexible and Distance Learning and worked with the BBC as a consultant for several award winning TV programmes and as a consultant to NHS Education Scotland for development of their mentorship standards. 

Linda took up a post in the nursing team at the University of Cumbria in 2014 and was moved to the role of Principal Lecturer in 2015. 

Linda qualified as a counsellor and registered with the British Association of Counselling and Psychotherapists (BACP) in 2014 and continues to practise. Her expertise is in counselling individuals who have experienced trauma or loss as a result of incidents, errors or neglect within the healthcare setting. She is particularly interested in the concept of 'second harm': the harm cause by poor, inappropriate or negative responses of organisations and individuals to the pateint who has been harmed.  

She is currently undertaking doctoral research around the counselling needs of patients who have experienced second harm. 

Qualifications and memberships

Degrees

  • 2016 – current. DProf in Health and Social Care Practice 
  • 2007–09. MSc in Higher Professional Education for Healthcare, Oxford Brookes University
  • 2002–03. BA (Hons) Specialist Community Practice, University of Luton
  • 1993–97. BSc (Hons) Human Sciences, University of Sussex

Professional / other qualifications (Nursing)

  • 2008. Recordable Teaching Qualification with Nursing Midwifery Council and Fellow of the HEA
  • 2004. Practice Teacher Award.
  • 2003. Specialist Community Public Health Nurse (SCPHN)
  • 2001. Diploma in Higher Education (Enrolled Nurse Conversion Course) 
  • 1981. State Enrolled Nurse, Princess Mary’s RAF Nursing Service

 Professional/other qualifications (Counselling)

  • 2017. Havening Techniques (Part 1)
  • 2014. Post Graduate Certificate in Cognitive Behavioural Therapy (CBT)
  • 2013. Transactional Analysis 101 
  • 2012. Diploma in Therapeutic Counselling. 
  • 2013. CRUSE Awareness in Bereavement Course (ABC).

Other qualifications

  • 2009. Post-graduate certificate in Online and Distance Learning

Registered with:

  • Nursing and Midwifery Council (NMC) 
  • British Association of Counselling and Psychotherapy (BACP)

Member of:

  • Q Initiative (The Health Foundation) since 2017 
  • The International Society for the Scientific Study of Subjectivity (ISSSS) 
  • The UK Psychological Trauma Society 

Academic and research interests

Research interests: 

Integrative counselling for first and second harm

Healthcare acquired trauma and PTSD.

Duty of Candour

Disclosure of errors and accountability

Safety and quality in relation to errors

Academic interests 

Concepts of 'good' character

Publications

Kenward, L. (2019) A Literature Review to guide novice researchers using Q methodology in the development of a framework for concourse management. Nurse Researcher 27(1), 17-21.

Kenward, L. (2017) Understanding and responding to severe and enduring distress resulting from episodes of healthcare. Nursing Standard 31 (31), pp.54-63

Kenward, L., Whiffin, C. and Spalek, B. (2017) Feeling unsafe in the healthcare setting: patients' British Journal of Nursing 26 (3), pp. 143-149

Kenward, L. (2016) When the healthcare system causes harm. Therapy Today (June). pp.32-34

Kenward, Linda and Kenward, Leigh (2011) Promoting interprofessional care in the peri-operative environment, Nursing Standard, 25 (41), pp.35–40

Draper, J., Beretta, R., Kenward, L., McDonagh, L., Messenger, J. and Rounce, J.S. (2014) ‘Ready to hit the ground running’: Alumni and employer accounts of a unique part-time distance learning pre-registration nurse education programme, Nurse Education Today, Volume 34 (10), pp.1305-1310

Kenward, L (2013) Teaching Communication via awareness of Berne’s personal ego states. Nurse Education Today, 33 (2013) pp.1096-1098. 

Book Chapters

Thompson, J. and Kenward, L. (2012) Chapter 3 - The mentor as teacher in Kilgallon, K. and Thompson, J. (2012) Mentoring in Nursing and Healthcare: A Practical Approach, Wiley, Blackwell.

Thompson, J. and Kenward, L. (2012) Chapter 6 - The mentor as assessor in Kilgallon, K. and Thompson, J. (2012) Mentoring in Nursing and Healthcare: A Practical Approach, Wiley, Blackwell

Thompson, J. and Kenward, L. (2012) Chapter 8 - Mentoring - health improvement in Kilgallon, K. and Thompson, J. (2012) Mentoring in Nursing and Healthcare: A Practical Approach, Wiley, Blackwell

Thompson, J. and Kenward, L. (2012) Chapter 9 - Career development in Kilgallon, K. and Thompson, J. (2012) Mentoring in Nursing and Healthcare: A Practical Approach, Wiley, Blackwell

Recent conference papers

‘Traumatised patients – helping nursing students acknowledge and understand the long-term effects of healthcare acquired trauma’ – NET Conference Cambridge 2015 Core Paper for Humanising Healthcare Theme.

Recent external roles

Previous external examiner roles:

London City University 2012-2014

Bucks New University 2010 - 2014