Providing your ID documents
As part of your DBS application, you must complete an ID check to confirm your identity. The way you complete this check depends on the ID documents you hold and whether you currently live in the UK.
Digital ID Check
To complete a Digital ID Check, you must have a current UK address. We strongly recommend using the Digital ID Check where possible.
If you cannot, or choose not to complete a Digital ID Check, you will need to complete your DBS ID check using an alternative method. See the Post Office and Overseas Professional Verifier options below for further guidance.
Acceptable ID
To complete a Digital ID Check, you must use at least one form of photo ID from the following:
- UK Passport (can be expired up to 6 months)
- Irish Passport or Passport Card
- UK Driving Licence (full licence only; provisional licences cannot be accepted)
- PASS Proof of Age Card*
- UK Visa/Work Permit*
Important: Digital ID checks may not be successful when using documents marked with an asterisk (*).
Important: Your photo ID must
- Be in-date (unless otherwise specified)
- Be in your current legal name
- Be a biometric document (the App must be able to scan the chip)
You will also need a smartphone and a UK SIM card, as the Atlantic Data Digital ID App only works on UK mobile phones.
Proof of current UK address
You may be asked to provide evidence of your current UK address. Acceptable documents include:
- UK Council Tax Statement
- UK Utility Bill
- UK Bank or Building Society Statement
- UK Mortgage Statement
What You Need to Do
You will receive an email from dbs@cumbria.disclosures.co.uk with the subject Disclosure and Barring Service application. Use the link in this email to log in.
We recommend logging in on a laptop or computer. You will still need a smartphone to complete the Digital ID Check.
You will be asked:
- Do you have a current UK address?
- Do you have a UK or Irish Passport?
- Do you have a View and Prove share code?
Tick yes to the options that apply to you, and the system will advise if you are eligible to try the Digital ID check
If eligible, a QR code will appear. Scan this using your phone’s camera to download the Atlantic Data Digital ID App from the Apple App Store or Google Play Store.
When opening the App for the first time, complete the registration process.
In the App, select Create Digital ID and choose the ID document(s) you will use.
To complete a combined Digital DBS and Right to Work ID Check, you must have an in-date UK/Irish Passport or Irish Passport Card.
You may still complete a Digital DBS ID Check using alternative photo ID, but you will need to complete an in-person Right to Work ID Check.
You may also be asked to provide proof of your UK address.
All documents must be in-date and in your current legal name. If any details on your DBS application are incorrect, contact dbs@cumbria.ac.uk before completing your Digital ID Check.
Take a clear photograph of your photo ID. The App will ask you to confirm the details it captures (name, date of birth, passport number, etc.).
The App will then scan the chip in your ID. Follow the on-screen instructions and move your phone slowly over the document until the chip is detected.
Take a photograph of yourself so the App can confirm you match your ID. You will then be asked to confirm your current UK address by entering your postcode and selecting your address.
Once your ID and address have been checked, read and accept the declaration to submit your Digital ID.
Important: If you used a UK or Irish Passport, the App would check your ID for both the DBS application and your Right to Work.
There are four possible outcomes:
1. Digital DBS ID Issued — You have successfully completed the DBS ID Check only. Proceed to Step 8.
Note: The App will show that your Right to Work ID was unsuccessful. Contact dbs@cumbria.ac.uk to arrange an in-person Right to Work ID Check.
2. Digital DBS & Right to Work ID Issued — You have successfully completed both checks. Proceed to Step 8.
3. Digital ID Under Review — Your documents require further review. The Atlantic Data support team may contact you for more information.
4. Digital ID Failed — Your ID did not meet the requirements.
Return to your online DBS application. A QR code will appear. Scan this using your smartphone and complete a second liveness check.
You will then be asked to confirm that the name on your Digital ID matches the name on your DBS application.
Once your Digital ID has been shared, read the consent statements and complete the remaining sections of your DBS application.
Important: You must provide your full name history (if applicable) and a 5‑year address history, including any term‑time, temporary, or overseas addresses.
If you did not complete the Right to Work ID Check as part of your Digital ID Check, you must complete an in-person Right to Work ID Check before your DBS application can be submitted. Contact dbs@cumbria.ac.uk to arrange this.
If you completed the Right to Work ID Check digitally, your Right to Work Clearance Check will remain outstanding until we have seen your original UK/Irish passport in-person at your Welcome Week registration session.
Guidance is available within your DBS application portal. Select ‘Your Account’ and then ‘Information’ to access the Digital ID step‑by‑step guide.
For further support, contact the DBS Team:
Email: dbs@cumbria.ac.uk
Phone: 01228 888730
Post Office ID Check
For applicants currently living in mainland UK or Northern Ireland.
Acceptable ID
You must provide original documents for your ID check. Copies, internet printouts, PDFs, or photographs on your phone cannot be accepted.
See our full list of Post Office Acceptable ID.
What You Need to Do
You will receive an email from dbs@cumbria.disclosures.co.uk with the subject Disclosure and Barring Service application. Use the link in this email to log in.
We recommend using a laptop or computer for the best experience.
Select a minimum of three original ID documents (refer to the Post Office Acceptable ID list).
Double‑check all information before submitting, as it cannot be changed afterwards.
Important: You must provide your full name history (where relevant) and a 5‑year address history, including term‑time, temporary, and overseas addresses.
Enter your postcode when prompted. The system will display Post Offices near you that offer the correct ID checking service.
Select your preferred location.
You will then receive an email containing your Post Office Referral Letter. Keep this safe.
Bring the original documents listed on your Referral Letter.
The Post Office will scan the QR code on your letter and complete the ID check.
If successful, your result will update automatically in our DBS system.
If you experience any issues at the Post Office, email dbs@cumbria.ac.uk
We must confirm your Right to Work in the UK before your DBS application can be submitted.
Please contact dbs@cumbria.ac.uk to arrange an in‑person Right to Work ID check.
Overseas Professional Verifier
For applicants currently living outside the UK (including the Isle of Man, Channel Islands, Isles of Scilly, Republic of Ireland, and all overseas countries).
Your original ID documents must be verified by a professionally qualified person. This must not be a relative, partner, in‑law, or step‑parent.
Accepted professionals include:
Doctor or Dentist; Warrant Officer; Member of Parliament; Lawyer or Solicitor; Teacher or University Lecturer; Local Councillor; Justice of the Peace; Police Officer; Chartered Accountant; Legal Executive; Barrister; Chemist or Pharmacist.
Acceptable ID
You must provide original documents. Copies, internet printouts, PDFs, or photographs on your phone cannot be accepted.
See our full list of Overseas Professional Verifier Acceptable ID.
Select a minimum of three original ID documents (refer to the Acceptable ID list).
Double‑check all information before submitting, as it cannot be changed afterwards.
Important: You must provide your full name history (where relevant) and a 5‑year address history, including term‑time, temporary, and overseas addresses.
Before logging out, download and print your Applicant Identity Verification Form.
Once your ID has been verified, scan and email both sides of your completed form to dbs@cumbria.ac.uk so we can update your DBS application.
We must confirm your Right to Work in the UK before your DBS application can be submitted.
Please contact dbs@cumbria.ac.uk to arrange an in‑person Right to Work ID check.
Need Help?
Our DBS Team is here for you.
Email: dbs@cumbria.ac.uk
Phone: 01228 888730
You can also visit our DBS FAQs page.