If your DBS certificate has genuinely been lost in the post the DBS may issue you a 'reprint', within a certain timescale (3 months from the date of issue of the certificate). However, this will only be sent to the address you have put as current on your DBS application form, so it may not help you if you have moved house.
If you have moved house since submitting the DBS application, you must set-up a mail redirection via Royal Mail before requesting a DBS certificate reprint. Please bear in mind that mail redirection does not take effect instantly: you must allow at least 5 working days’ notice for this, so you need this to be in place before you request your certificate reprint.
The DBS will not issue a reprint for lost or accidentally-destroyed certificates.
You can find more information about reprints in the DBS’s reprint guide. If you want to request a reprint, please complete the DBS’s reprint form available via this link, and email it to their Reprints Team as instructed in their reprint guide. You will need to contact the University’s DBS Team first to request certain pieces of information which the form requires.
Once we are more than 3 months (93 days) from the date the DBS certificate was issued, you can not get a reprint under any circumstances.