This course provides a broad overview of quality in projects and quality leadership, before giving insights into four key areas of quality – planning, assurance, control and improvement, introducing a range of tools and techniques. This is an interactive course that features ‘spotlights’ on examples from construction and other sectors, as well as a case study with supporting exercises, involving the remediation, refurbishment and reconstruction of a former industrial site.


Duration: Two days
Delivery format: Traditional or virtual classroom

Who is it for?

This course is ideal for members of project teams who would like to know more about quality throughout the project lifecycle.

Course content

Learning objectives

At the end of this course participants will be able to:

Assessment format

Participants will be asked to complete a reflective workbook throughout the course capturing lessons learnt and personal goal-setting that can be applied back in the workplace.


For details of forthcoming course dates and prices, please contact:

The University of Cumbria Project Academy Office on 01228 616332 or


To book your place, please see below for arrangements if you want to pay by purchase order and invoice or by credit card.



If you have selected a course which is delivered online, please read the technical requirements before booking. If you are unable to undertake a booked course due to not having the required equipment, no refund will be offered.


Inclusions and exclusions


I wish to pay using a company purchase order and require a separate invoice

Please email the following details no less than 4 weeks before the first day of the course:

If you have not conducted business with the University of Cumbria before, please be aware that both of us may have administrative procedures required to set up our respective customer/supplier accounts and the time taken to complete these may impact on the availability of places on your preferred course.


Payment, cancellation and changes


I wish to pay using a company or personal credit card and do not require a separate invoice

Please email the following details no less than 4 weeks before the first day of the course:

On receipt of your booking and confirmation that we can accommodate you, we will send a link to take your payment.


Payment, cancellation and changes

Edit Page