Whether it’s writing essays or project research, you’ll make extensive use of electronic solutions. It only takes one username and password to access all the electronic resources you need.

IT Support

Worried that your IT skills and knowledge might not be sufficient? See our wide range of support, services and software available from our Information Services web pages. We have an IT help Knowledge Base that you can search, and there are online tutorials for extra help for you to view at a speed and time that suits you.  

We also have a dedicated IT Service Desk where you can talk to someone by phone, or you can use the Web to log your own calls from anywhere or at any time (https://servicedesk.cumbria.ac.uk/rsdportal, itservicedesk@cumbria.ac.uk, 01228 888888). Our IT technicians are here to help you; no question is ever a silly question!

 

Accessibility & Assistive Technology

From time to time, we might all need some help with accessibility to equipment, hardware or software. The university provides a variety of assistive software and have collated over 100 free Accessibility Apps together for anyone to use, and also specialist hardware on each campus such as larger keyboards and mice, and adjustable height desks.

Assistive Technology

Cyber Security

Cyber security is everyone's responsibility. We want you to be safe when using computers or accessing the internet for both your studies and for leisure, without being bullied, scammed or losing either your ideas or identity. Cyber security is about being smart about how you access and use technology. If you understand the problems, you can help to reduce your own risk!

Cyber Security

Ask a Librarian

You can access our real time, personalised “Ask a Librarian” between 5pm and 9am during the week and round the clock at weekends and bank holidays with all its resources available from any Internet-enabled device. Our electronic skills materials are award-winning and designed to help you throughout your studies. Visit this page for more details.