We provide strategic leadership IT and systems, working collaboratively with academic departments, professional services and students to advise on opportunities and good practice and to ensure we provide the best possible support for their needs. For all our services we innovate and develop as well as provide support in person, virtually and through online and physical resources. Due to the large number of good ideas we receive that need IT and information systems effort or cost, we follow very closely the university project management approach to allow assessment of value, agreement of costs and commitment of resources to meet university needs. We publish our plans and schedule for all staff to see.
The university IT Strategy has a vision of “our IT will enable us to move from the constraints of the physical world to the freedom of the virtual”.
Our IT and services will be relevant to our university mission and to our stakeholders, they will be progressive and encourage innovation. We will enable on and off-campus learning and engagement by the development of mobile and collaborative solutions in devices, processes and systems. Our IT will enable increased university and individual effectiveness and efficiency and university sustainability.
IT change is delivered and measured by translating our aims into IT-focused workstreams, describing different technology themes and process enablers:-
- Themes: devices; information systems; infrastructure; collaboration; environment.
- Enablers: planning, prioritisation and projects; skills, sourcing and resourcing; service management; compliance, resilience and security.