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Short course - Skills Bootcamp in Leadership and Management for the Visitor Economy

The Skills Bootcamp in Leadership and Management for the Visitor Economy is aimed at learners who are already employed in the Visitor Economy in Cumbria, and who are looking to progress into a management role.

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Working With:

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Department for Education

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Skills for Life

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Course Overview

If you work in Cumbria's vibrant Visitor Economy and are looking to develop your leadership and management skills, The University of Cumbria, in partnership with Cumbria Local Enterprise Partnership (CLEP), is running our latest Leadership & Management Bootcamp aimed specifically at this sector.

Delivered from our Ambleside campus, this course is aimed at learners who are already employed in the Visitor Economy in Cumbria, and who are looking to progress into a management role.

The course begins with an introduction to the business environment in the visitor economy and then develops knowledge and skills through completing practical exercises over a number of areas in a supportive learning environment.

On this course you will...

  • Reflect on your management skills and develop your skills and understanding of how to manage in a team-based environment
  • Develop your understanding of your own organisation and how to add value to the customer service experience
  • Learn how to use financial and business data to inform effective decision making
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Course Structure

What you will learn

The course includes 10 one-day taught workshops focussing on different aspects of leadership and management in the Visitor Economy, and a relevant work-based project. Workshop sessions will include:

Compulsory modules
  • 1. Orientation and Introduction
  • 2. Managing Self
  • 3. Managing others
  • 4. Creativity and Innovation
  • 5. Strategic Thinking
  • 6. Data Analysis
  • 7. Finance and decision making
  • 8. Customer Service and Consumer Behaviour
  • 9. Risk Management and Planning
  • 10. Building the Business Model Canvas

Attend an Open Day at Cumbria

An Open Day is your opportunity to explore one of 5 campuses, meet your lecturers, and find out how the University of Cumbria could become your new home.

Take the next step towards achieving your dreams.
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